Advice: Don’t fall victim to telephone scams

We are reminding people not to fall victim to scams following several recent incidents across Staffordshire.

A current scam in operation is offenders with a Pakistani, Indian or broken English accent calling vulnerable people, claiming to be from the bank or government, stating the victim is owed a large sum of money.

Victims are told that in order to receive this money in a form of a cheque they are required to pay an upfront fee.


Please do not disclose any personal details and end the call immediately.

Do not make any payments upfront on such promises. If anyone has received such calls please report the incident to Action Fraud at

Remember your bank, building society or the police will never:

• Ask for your 4-digit card PIN or your online banking password
• Ask you to withdraw money from your account and hand it over to them
• Ask you to transfer money to a new account for fraud reasons
• Send someone to your home to collect cash, your PIN, payment card or cheque book
• Ask you to purchase goods using your card and then hand them over for safe-keeping
• Ask you to check the number showing on your telephone display matches their registered telephone number. The display number cannot be trusted, as the number showing can be altered by the caller.

If you are given any of these instructions, it is a fraudulent approach. Remember you don’t have to get into discussion with anyone over the phone. Just say ‘no thank you’ and hang up straight away.

Wait at least five minutes to clear the line then call your bank or card issuer on their official advertised number to report the fraud. Where possible use a different phone line.

Remember to keep your personal details secure and visit or