Service update – phone line fault fixed

UPDATE: Service is now resumed and 999s and 101 calls are being received in the control room.

Thank you for your understanding and we apologise for any inconvenience.

We can reassure you that 999s were still being answered throughout the fault period.


Urgent service update – phone lines down

We currently have a telephony fault affecting our 999 and 101 telephone lines in Staffordshire.

Engineers are working to repair the fault and we hope to have things back to normal as soon as possible.

Please be assured calls to 999 will be answered by our colleagues at West Midlands Police. The details are then immediately sent to Staffordshire Police control so we can respond as normal.

We would ask people not to ring 101 for the time being and we will notify you when the fault is fixed.

We apologise for any inconvenience called.