Residents warned to be vigilant against courier fraud in Codsall

We are reminding people to be vigilant after receiving several calls today (Thursday 4 February) reporting incidents of courier fraud in the Codsall area.

So far we have received six reports from concerned residents saying they have had a phone call from a police officer. The residents are told that a debit/credit card has been cloned and a suspect is in custody in connection with this. They are then told someone will be calling at their address to collect the card.


The courier scam is when fraudsters call and trick you into handing your cards and PIN numbers to a courier on your doorstep. There are many variations of the scam, but it usually follows this method:

• A fraudster will cold call you on a landline, …claiming to be from your bank or the police. They state their systems have spotted a fraudulent payment on your card or it is due to expire and needs to be replaced.

• In order to reassure you that they are genuine, they suggest that you hang up and ring the bank/police back straight away. However, they don’t disconnect the call from the landline so that when you dial the real phone number, you are actually still speaking to the fraudster.

• They then ask you to read out your PIN or type it on your phone keypad. They may ask for details of other accounts you hold with the bank or financial service provider.

• Finally, they send a courier to you to collect your bank card. The fraudster will have then obtained your name, address, full bank details, card and PIN.

Protect yourself against courier fraud:

• Your bank will never send a courier to your home
• Your bank and the police will never collect your bank card
• Your bank and the police will never ask for your PIN

If you receive one of these calls end it immediately.

Please share this advice with friends or relatives who may not have access to our updates, particularly in the Codsall area.

Call us on 101 to report any suspicious calls or if you have any information.