Urgent police warning: Be aware of courier fraud

Residents are urged to be on their guard against cold callers at the door following continued reports of courier fraud.

We have received numerous reports of this criminal activity in the south of the county in the last week.

Most recently, on Monday 8th February, we received four reports from concerned residents in the Burntwood and Lichfield areas. They had received a phone call from a man claiming to be a police officer from the Metropolitan Police. The residents were told that a debit/credit card had been cloned and a suspect was in custody in connection with this in the London area.

Residents were then told someone would be calling at their address to collect the card. The man has asked lots of questions about account activity and on one occasion became verbally aggressive when the call taker questioned his motives.

THIS IS COURIER FRAUD.

The courier scam is when fraudsters call and trick you into handing your cards and PIN numbers to a courier on your doorstep. There are many variations of the scam, but it usually follows this method:

  • A fraudster will cold call you on a landline, claiming to be from your bank or the police. They state their systems have spotted a fraudulent payment on your card or it is due to expire and needs to be replaced.  This is not true – Hang up your phone now.
  • In order to reassure you that they are genuine, they suggest that you hang up and ring the bank/police back straight away. However, they don’t disconnect the call from the landline so that when you dial the real phone number, you are actually still speaking to the fraudster.
  • They then ask you to read out your PIN or type it on your phone keypad. They may ask for details of other accounts you hold with the bank or financial service provider.  DO NOT give them any information.
  • Finally, they send a courier to you to collect your bank card. The fraudster will have then obtained your name, address, full bank details, card and PIN.  DO NOT engage with anyone who calls to collect your card or pin.

If you receive one of these calls end it immediately.

Protect yourself against courier fraud:

• Your bank will never send a courier to your home
• Your bank and the police will never collect your bank card
• Your bank and the police will never ask for your PIN

Please share this advice with friends or relatives who may not have access to our updates, particularly elderly parents, grand-parents, friends and neighbours. In this instance the caller claimed to be from the Met Police, but on other occasions they have said West Midlands Police.

Fraudsters have targeted the Codsall, Burntwood and Lichfield areas recently but residents in all areas are warned to be on their guard as they can target any location.

Call us on 101 to report any suspicious calls or if you have any information.

To report fraud phone Action Fraud on 0300 123 2040.

Please visit the action fraud website for more information and advice: http://www.actionfraud.police.uk/

 

Residents warned to be vigilant against courier fraud in Codsall

We are reminding people to be vigilant after receiving several calls today (Thursday 4 February) reporting incidents of courier fraud in the Codsall area.

So far we have received six reports from concerned residents saying they have had a phone call from a police officer. The residents are told that a debit/credit card has been cloned and a suspect is in custody in connection with this. They are then told someone will be calling at their address to collect the card.

THIS IS COURIER FRAUD.

The courier scam is when fraudsters call and trick you into handing your cards and PIN numbers to a courier on your doorstep. There are many variations of the scam, but it usually follows this method:

• A fraudster will cold call you on a landline, …claiming to be from your bank or the police. They state their systems have spotted a fraudulent payment on your card or it is due to expire and needs to be replaced.

• In order to reassure you that they are genuine, they suggest that you hang up and ring the bank/police back straight away. However, they don’t disconnect the call from the landline so that when you dial the real phone number, you are actually still speaking to the fraudster.

• They then ask you to read out your PIN or type it on your phone keypad. They may ask for details of other accounts you hold with the bank or financial service provider.

• Finally, they send a courier to you to collect your bank card. The fraudster will have then obtained your name, address, full bank details, card and PIN.

Protect yourself against courier fraud:

• Your bank will never send a courier to your home
• Your bank and the police will never collect your bank card
• Your bank and the police will never ask for your PIN

If you receive one of these calls end it immediately.

Please share this advice with friends or relatives who may not have access to our updates, particularly in the Codsall area.

Call us on 101 to report any suspicious calls or if you have any information.

Computer Scam Warning

Police are warning people to be vigilant of a computer scam.

The warning comes after a Cheadle resident received a telephone call from a man purporting to be from Microsoft Windows, claiming he needed to instruct the resident to do something on the computer.

Luckily the resident refused and the caller failed in his bid to try to obtain personal data from the computer.

If you receive such a call, please DO NOT follow the instructions given, but end the call immediately and contact the police on 101. Please help us to make everyone aware of this scam, particularly the elderly who may be particularly vulnerable.

SCAM ALERT: Be on your guard against courier fraud

We’re issuing a warning to residents after several incidents in the past few days where bogus phone calls have been made to residents in the south of the county.

Between Wednesday 9 December and Friday 11 December we have received reports of seven incidents in the Cannock, Walsall, Norton Canes and Burntwood areas but offenders could strike anywhere.

The victims targeted are elderly. Please advise your neighbours, friends and relatives so they don’t fall victim to this scam.

The suspect, a male with a foreign accent, contacts the victim by phone claiming to be from the Met Police or New Scotland yard. They state that the victim’s bank or credit card has been cloned and recovered after arrests have been made.

They ask the victim to withdraw a large sum of cash from their account as it is counterfeit and advise they will send a courier to collect it as a matter of urgency.

Officers are urging people to be on their guard and report any such calls to police immediately, by ringing 101 or 999 in an emergency.

NEWS: Two men remanded after fraudulent activity

Officers received a report of two men behaving suspiciously at two supermarkets in Stafford at around 11am on Sunday 29 November. It was suspected that cloned cards had been used to make high value purchases before the suspects left in a silver Skoda Octavia.

At around 11.40am the vehicle was stopped by colleagues from Central Motorway Police Group on the M6 northbound and the occupants arrested on suspicion of fraud. Upon searching the vehicle a large number of cigarettes and electrical items were seized.

Raffan Ali, 28, of College Bank Way, Rochdale, and Khalil Azam, 24, of Crawford Street, Rochdale, were arrested and charged with three counts of fraud by false representation (at Tesco in Stafford and Asda in Stafford and Cannock) and possession of cloned credit cards for use in the course of or in connection with fraud.

The men appeared before magistrates at Cannock today, Tuesday 1 December, and were remanded to appear at Stafford Crown Court on Tuesday 22 December.

SCAM WARNING: Don’t buy from the back of vans!

We’re urging the public to be vigilant after a number of faulty goods were seized in Cannock.

Officers came to search the vehicle in relation to an unrelated matter on Tuesday 24 November while it was parked on the Beach Hut car park at the rear of Toby Carvery in Cannock.

They discovered 15 wrapped television sets which appeared to be new but upon further investigation were found to be old broken units.

It’s is suspected that these televisions were intended for sale from the rear of the van to unsuspecting members of the public.

Inquiries are ongoing to trace those responsible for the vehicle and its contents.

During this type of scam the seller will show the victim new fully working television set and sell the item at a dramatically reduced price. Once the sale is agreed the seller will present the purchaser with a pre-wrapped television. Only when the purchaser unwraps their new television they find an old broken worthless set, not the item shown to them.

If you’re offered any item for sale under suspicious circumstances please decline and report it to police.

Tackling Urban Fraud Myths

Over the next couple of week Staffordshire Police are highlighting some of the Urban Myths about online safety and fraud.

This is part of a national focus led by colleagues at Action Fraud and the City of London Police

Each evening we will post details of an #UrbanFraudMyth across our Social Media channels. The aims are to:

  • To debunk the most common myths about fraud and cyber crime.
  • To enhance the public understanding of fraud and deliver effective fraud protection advice.

Click Here to follow Staffordshire Police on Facebook

Click Here for the latest Tweets from Staffordshire Police

Help us spread the word and help prevent fraud and cybercrime over the next couple of weeks. – get a seek peak here

LOGO Action FraudAlso Action Fraud will have people online to help:

  • Got a #UrbanFraudMyths question? Tweet @actionfrauduk to get it debunked
  • There are plenty of #UrbanFraudMyths out there – share yours using the hashtag and @actionfrauduk
  • Have a question about common fraud myths? Action Fraud’s specialist advisers are able to offer help, advice and support on fraud and cyber crime through Facebook visit www.facebook.com/actionfraud and post on their timeline.
  • If you have fallen victim to fraud you can report it to Action Fraud on 0300 123 2040 or online: www.actionfraud.police.uk and receive a police crime reference number.

Action Fraud’s Twitter and Facebook timeline posts and @replies are managed by specialist trained advisors. Members of the public can  ask questions and receive help simply by tweeting @actionfrauduk 

There opening hours are Monday to Friday between 9am to 6pm.

It is important to remember the only way to report fraud and receive a police crime reference number is through the Action Fraud online reporting tool or by calling 0300 123 2040